Last updated: July 27, 2026

This policy explains how AIKEN Automotive Technology (Wuhan) Co., Ltd. (“AIKEN”, “we”, “our”) processes information when you visit this website or send a business inquiry. Questions or privacy requests may be sent to [email protected].

1. Information collected during a website visit

We use cookie-free, first-party website statistics to understand which pages are useful to international buyers. We may record the visit time, page path, referring website domain, campaign parameters, broad device and browser type, browser language, and a country code when our hosting or delivery provider supplies one.

We do not store your full IP address in the analytics database. The IP address is processed only momentarily to create a daily rotating pseudonymous identifier and is then discarded. The identifier is not designed to follow a visitor across multiple days. Global Privacy Control and Do Not Track signals are respected by this analytics module.

2. Business inquiries

When you submit the contact form, we store the information you provide, such as your name, company, business email, country or region, OE or product reference, inquiry message, consent time, and submission time. We use this information to evaluate the request, identify suitable products, prepare quotations, and communicate with you.

3. Why we process this information

• To operate, secure, and improve the website.
• To understand aggregate interest by market, page, and product category.
• To respond to requested product, fitment, quotation, and cooperation information.
• To prevent spam, abuse, and duplicate submissions.

4. Cookies

AIKEN’s first-party visitor analytics does not set analytics or advertising cookies. Essential WordPress cookies may be used for administrators or other authenticated users. If advertising pixels, third-party analytics, or embedded services that require non-essential cookies are added later, this policy and the website’s consent controls will be updated before those tools are enabled.

5. Retention

Website analytics records are automatically deleted after 180 days. Business inquiry information is retained only as long as reasonably needed to respond, maintain a commercial relationship, meet legal requirements, or resolve disputes. Inactive prospective inquiries are reviewed for deletion after 24 months.

6. Service providers and international processing

Website hosting, email, security, and technical service providers may process limited information on our behalf. We do not sell visitor or inquiry information. Because AIKEN serves international markets, information may be processed in countries other than your own, subject to the safeguards required for the relevant service and jurisdiction.

7. Your choices and requests

Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection regarding your personal information. To make a request, email [email protected] and describe the information or inquiry concerned. We may need to verify your identity before completing a request.

8. Policy updates

We may update this policy when website functions, service providers, or legal requirements change. The current version and update date will remain available on this page.